2024 Year in Review - North America

How did disruptions really impact passengers in 2024?

This report highlights key trends from the past year, focusing on how flight disruptions impacted the passenger experience — not just operations.

Inside you’ll find:

• ImPax %: the true rate of passenger impact
• Passenger counts affected by serious delays and cancellations
• Tier and class benchmarks vs. regional and global averages
• Sentiment analysis from airline passengers

Fill out the form below to download the report.